Shipping Policy

Thank you for visiting and shopping at ((! funnel.campaign.campaign_brand.name !)). Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Shipment processing time

All orders are processed within 24-48 business hours. Orders are not shipped or delivered on weekends or holidays.

Our shipping generally takes around 3-5 days .

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

((! funnel.campaign.campaign_brand.name !)) ships to addresses within the U.S., U.S. Territories, Europe, Asia, Africa, Australia and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

((! funnel.campaign.campaign_brand.name !)) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

((! funnel.campaign.campaign_brand.name !)) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. 

Where do you ship from?

We have partnered factories and warehouses in North America and Asia. 

This means when ordering multiple products some items may be shipped separately as they arrive from our different warehouse regions. 

How long will it take for my items to arrive?

We use a high security checkout procedure on our site to protect both the customer and ((! funnel.campaign.campaign_brand.name !)) . This extends our processing time to 4 days as we fully verify our customers and fulfill orders.

Following this your package will arrive between 10-20 business days depending on your geographic location and availability of stock.

Where can I place an order from?

We ship worldwide, so you can place an order from anywhere!

Where is your company located?

Warehouses and factory contacts are located in North America, Mainland Europe, & Asia.

Who can I contact if I have a problem with my order?

Please contact us using our page , alternatively all enquiries can be forwarded to ((! funnel.campaign.support_email !))

How can I pay for my order?

We accept PAYPAL and all Major Credit Cards: VISA  MasterCard, Discover, American Express.

Is the checkout safe and secure?

Our checkout system is McAfee secured and based upon the Shopify platform; the highest security system on the market. 

Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, however there may be exceptional circumstances when this will happen depending on your country and value of purchase.